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Question/Issue How long does it take for the product to be delivered after purchase? 
Answer/Solution If your purchase is made with a major credit card from a USA issuing bank, you will receive an email with a link to the customer center within 5 minutes of purchase. If you purchase with a credit card from a non-USA issuing bank, please allow more time for us to process your purchase.

The email with instructions for logging into the customer center is sent to the email address provided provided during the purchase. Therefore, it is critical that a valid email address is provided.

The customer center allows you to download the newest version of the software, view your support issues, and obtain information on upgrading your software and/or updating your annual support agreement.

http://www.exclamationsoft.com/exclamationsoft/customers/default.asp
 
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