View FAQ
Frequently Asked Questions
Search
Keyword
Categories
Categories
WebWatchBot General 
NetMailBot General 
Website - General  
NetMailBot Performance 
Watch Item Settings/Configuration 
WebWatchBot Email Settings/Configuration 
NetMailBot Mail Merge & Using a Database 
NetMailBot - Attachments 
WebWatchBot Connectivity - Network - Firewalls 
WebWatchBot Known Issues 
NetMailBot Installation 
NetMailBot Known Issues 
WebWatchBot Installation 
WebWatchBot Errors (Not Relating to Installation) 
WebWatchBot Known Issues - Resolved 
WebWatchBot Performance 
Article
Category NetMailBot General 
Question/Issue NetMailBot successfully sends a message to my Exchange server, but the email is never received. 
Answer/Solution SYMPTOMS
NetMailBot successfully sends a message to my Exchange server, but the email is never received. The log from NetMailBot shows that the email is accepted by the mail server.

CAUSE
IMF (Intelligent Message Filter) is blocking the email from being sent.

RESOLUTION/WORKAROUND
Check the event viewer, application log for informational messages from IMF, stating that messages are rejected/deleted from a particular computer.
Configure IMF to allow messages to be sent by a computer/ip address/email address. Consult your Exchange/IMF documentation for more guidance. 
Permanent Link 163