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Category WebWatchBot Email Settings/Configuration 
Question/Issue Is there a limit to the number of e-mails sent for SLA Status to be received when "down time" occurs? 
Answer/Solution The SLA Status email alert will only send 10 times in a row, this is by design, to prevent flooding a recipients email account. Once the Watch Item Stats are cleared (Edit -> Clear Stats), the SLA Status email alert will send an email up to 10 times again once the threshold is met.
 
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