KB: Installing WebWatchBot/NetMailBot on Windows Server 2003 SP1 or Windows XP SP2
Summary
Windows Server 2003 SP1 (or newer) and Windows XP SP2 (or newer) added a new feature called DEP or
"Data Execution Prevention"
which blocks programs from executing in certain ways.
ExclamationSoft's products WebWatchBot and NetMailBot both use copy
protection mechanisms which conflict with DEP. In order to run
WebWatchBot/NetMailBot on Windows Server 2003 SP1 and Windows XP SP2, you
will need to turn off DEP for WebWatchBot/NetMailBot.
This setting change will not affect
any other program and will not harm your computer.
Symptoms
When starting the program, the error message "Error 998" is displayed, or the program will completely
exit/stop without error or warning.
Workaround/Resolution
After installing WebWatchBot/NetMailBot, go to the Windows Control Panel, and select
System:
Select the "Advanced" tab:
Click the "Settings" button:
Select the "Data Execution Prevention" tab.
If an entry for WebWatchBot/NetMailBot exists, check the box next to
"WebWatchBot Manager Application. GUI Front End"/"NetMailBot":
If an entry for WebWatchBot/NetMailBot does not exist, click the "Add" button,
then navigate to the install directory, e.g. C:\Program Files\WebWatchBot 5 or
C:\Program Files\NetMailBot. Select WWBGui.exe/netmailbot.exe then click OK.
Click OK until all of the dialog boxes are closed.
