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KB: Moving WebWatchBot Data from One Location to Another

Problem

How to move WebWatchBot with MSDE’s data from one location to another on the same computer

Summary

WebWatchBot’s data is stored by default in the data folder for "All Users", which is a Windows standard. The default location is "C:\Documents and Settings\All Users\Application Data\ExclamationSoft\WebWatchBot [version number]". Following the steps outlined in this article, it is possible to move the data from one folder to another and even a different drive letter. NOTE: This article only applies to WebWatchBot with MSDE

Resolution/Workaround

  1. Locate the data folder: In WebWatchBot, select the menu options: Help -> ExclamationSoft Support -> Data Folder. This will open a Windows Explorer window to the exact data folder location. Keep this window open. This is your "original location"
  2. Uninstall WebWatchBot. WebWatchBot will remain activated and your data will not be lost.
  3. Install WebWatchBot with MSDE. Follow the instructions on the install guide: http://www.exclamationsoft.com/webwatchbot/5.0/install_guide/Msde.asp.
  4. On step 10 of the installation guide, specify the new location of the data folder.
  5. Continue the installation until it completes. When WebWatchBot Manager is started, your original data will not be displayed because new files have been created in the new location.
  6. Locate the data folder: In WebWatchBot, select the menu options: Help -> ExclamationSoft Support -> Data Folder. This will open a Windows Explorer window to the exact data folder location. Keep this window open. This is your "new location"
  7. Stop the WebWatchBot Service: Tool -> Stop Service
  8. Close WebWatchBot Manager.
  9. Open the Services control panel applet: Start Menu -> Run, type "services.msc"
  10. Locate the "SQL Server" service and stop it.
  11. Move the original data folder’s sub-folders and files to the new location. If you receive an error that a file cannot be moved because it is in use, be sure that SQL Server’s service and WebWatchBot’s service (WWBServer in the service applet) are both stopped.
  12. Start WebWatchBot Manager. When prompted to start the service, click "NO" until you have verified that the Watch Items, Transactions, etc. are all from your original data.
  13. Once your data has been verified, start the WebWatchBot service: Tools -> Start Service
 

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