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Tutorial - Remote Connection

Summary
This tutorial will guide you to setting up WebWatchBot to be accessed via a remote connection.

To begin, you will need to download and install WebWatchbot on two computers. The computer which will do the actual monitoring and accept remote connections is referred to as the "Server". The computer which will connect to the Server remotely is referred to as the "Client".

WebWatchBot support remote connection via tcp/ip only, through a non-secure connection.

Remote Connection is only available in the 14-Day Trial and Enterprise versions.

"Server" Set-Up
  1. Install WebWatchBot on the machine designated by you as the "Server".
  2. WebWatchBot should be configured to run as a Windows Service. To check this setting, from the WebWatchBot Manager menu: Tools -> Preferences:

  3. Check your remote connection settings. From the WebWatchBot Manager menu: Tools -> Preferences, select the Advanced folder and select the "Connection" node.
    If you have not changed these settings, it should be set to accept connections on port 444. If you have changed the port number, you will need to remember it so that it can be entered into the "Client" machine configuration.
    The log should also be enabled to help in troubleshooting if needed.

  4. Click OK to close the preferences dialog. If prompted restart the WebWatchBot Service: Tools -> Stop Service, then Tools -> Start Service.
  5. Ensure the WebWatchBot Service is running. When WebWatchBot starts, you should see the task tray bubble and the blue/green icon in the lower right-hand corner of the WebWatchBot Manager as shown:

    If the service is not started, you can start it manually: Tools -> Start Service.
  6. Determine the Server's IP address and write it down so that it can be entered into the "Client" machine configuration.

"Client" Set-Up
  1. Install WebWatchBot on the machine designated by you as the "Client".
    NOTE: During installation do not check the option to run WebWatchBot as a Windows Service on the Client machine.
  2. Configure your remote connection settings. From the WebWatchBot Manager menu: Tools -> Preferences, select the Advanced folder and select the "Connection" node.
  3. In the "Client Host" field, enter the IP address and the port number of the "Server":

  4. If you have access to a UNC path on the Server to the data directory, you may enter it here.
    To determine the path to the data directory, on the Server select the menu option: Help -> ExclamationSoft Support -> View Data Folder. This will open Windows Explorer at the data folder location.
    This is an optional setting which will allow the Client machine to view Watch Item output and log files.
  5. Connect to the Server database. From the WebWatchBot Manager menu: Tools -> Preferences, select the Advanced folder and select the "Database" node. Set the fields with the same values that are shown on the server.

  6. WebWatchBot should NOT be configured to run as a Windows Service. To check this setting, from the WebWatchBot Manager menu: Tools -> Preferences, Common Properties folder, General node.
  7. Click OK to close the Preferences dialog.
  8. When prompted, restart the WebWatchBot Manager Application.
  9. When the WebWatchBot Manager Application restarts, it will attempt to connect to the Server machine:

  10. If you cannot connect to the Server machine, ensure you can ping the computer. Next check your connection settings for accuracy.

 

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