The ExclamationSoft ASA (Annual Support Agreement) provides customers
two key benefits:
One Year Unlimited Emali Support
Upgrade Assurance
One Year Unlimited Email Support
ExclamationSoft provides quick and accurate support for
WebWatchBot for all of our customers through our online
support system from a staff of knowedgable professionals.
Phone support is avaliable on a per hour basis. Please contact our sales
department for more detalis.
Support is avaliable Monday through Friday 9am-5pm EST (+500 GMT)
excluding United States holidays.
Normal response times to inquiries
are less 4 hours and no more than 24 hours during normal business hours.
The annual ExclamationSoft ASA provides customers with upgrade
assurance, providing all upgrades at no extra charge regardless of the
level of upgrade, e.g. v6.0 to v7.0 or v7.0 to v7.1.
ExclamationSoft strives to continually improve and enhance our software
through regular updates. Major updates generally occur every 9 to 15 months.
Terms and Conditions
An ASA's expiration anniversary date is determined by the date of the initial purchase. For example, if
the initial purchase was made on January 1, 2013, the expiration anniversary date is January 1 each year.
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